FAQ

Frequently Asked Questions (FAQ) - Car Accessories

1. What types of car accessories do you offer?

  • We offer a wide range of car accessories, including interior and exterior accessories, electronics and gadgets, cleaning products, and much more. Check our catalog for a complete list.

2. Are your products compatible with my specific vehicle model?

  • We strive to provide accessories compatible with a wide range of car makes and models. Please check product descriptions or contact our customer support for compatibility information.

3. How do I place an order?

  • You can place an order through our website by adding products to your cart and proceeding to checkout. You can also email our customer service for assistance in placing an order.

4. What payment methods do you accept?

  • We accept various payment methods, including credit cards, debit cards, PayPal, and other secure online payment options. Contact us for specific payment inquiries.

5. How long does shipping take, and what are the costs?

  • Shipping times and costs can vary depending on your location and the selected shipping method. You can find detailed information on our Shipping & Delivery page. We offer both standard and expedited shipping options.

6. Do you offer international shipping?

  • Yes, we do offer international shipping to many countries. Please check our Shipping & Delivery page or contact our customer support for more information on international shipping rates and delivery times.

7. What is your return and refund policy?

  • Our return and refund policy is outlined in detail on our Returns & Refunds page. We offer a hassle-free return process for eligible products within a specified timeframe.

8. Are your products covered by warranties?

  • Many of our products come with manufacturer warranties. Warranty information can be found in the product descriptions. Contact us for specific warranty inquiries.

9. Do you offer installation services?

  • While we don't provide installation services, we offer products with installation guides and support. We recommend consulting a professional mechanic for complex installations.

10. How can I track my order?

  • You will receive a tracking number via email once your order is shipped. You can use this number to track the status of your order through our website or the shipping carrier's website.

11. Can I get assistance in choosing the right accessories for my car?

  • Absolutely! Our customer support team is ready to assist you in selecting the best accessories for your vehicle. Contact us via phone or email, or use our live chat feature.

12. Do you have a physical store, or do you operate solely online?

  • We operate as an online retailer, allowing us to offer competitive prices and a vast selection of products. You can shop with us 24/7 from the comfort of your home.

13. How do I contact your customer support?

  • You can reach our customer support team by emailing roadguard.store@gmail.com